Context
A basic understanding
Course Categories
We partnered with various industry experts and was required to design a system capable of supporting four distinct categories:
Early Success
We partnered with various industry experts and was required to design a system capable of supporting four distinct categories:
Problems after Q2
The Death of Direct Sales
As the project scaled, the team hit a wall. Traditional direct-to-paid sales funnels became unviable due to high Customer Acquisition Costs (CAC) and negligible Return on Ad Spend (ROAS).
Funnel Inefficiency: Users weren't buying high-ticket courses directly from ads or pop-ups.
Creative Fatigue: High-intent users were seeing the same assets too often, leading to a dip in engagement.
New Strategy
The "Free-to-Paid" Pivot
We redesigned the entire user journey. We pivoted 80-90% of our focus to a Free Session funnel.
Let's take AI for Business Professionals for instance;
Let's have a look of how we managed to capture the user using this funnel.
The Discovery
The Discovery
ET Web/mWeb: Integrated entry points across high-traffic properties.
ETPrime and ETMarkets App:
Push Notifications: Designed automated PN flows that served as the primary lead generation engine for the ET Main and ETMarkets apps.
Popups:
Print Ads:
The Hook
The Hook
Created a low-friction "Free Session" registration landing page for each masterclass.
Massive lead volume captured via a low-friction entry point.
The Promotion
The Promotion
WhatsApp: Drove ~76.5% of revenue; optimized creative sizes to increase visibility and CTR.
Email: Scaled "Story + Image" layouts which consistently outperformed traditional email templates.
Creative Cadence: Implemented a 3-day refresh cycle (instead of weekly) to keep engagement high across 12+ masterclasses.
The Conversion
Paid Conversion
The transition from a free attendee to a paid student required a seperate landing page.
Output
Record-Breaking Results
Work In Progress. More to come.
Handcrafted with 🧡 by Brijesh.







